# Troubleshooting

#Cannot Sign In

1. Your user should have one of the following roles on Barong: 'admin', 'superadmin', 'accountant', 'compliance', 'support', 'technical'.

2. Check if authUrl set properly in env.js file, in opendax setup it is located under config/frontend/tower.js.

3. Check Barong Permissions cache:

   Rails.cache.read('permissions')
   

   If it is wrong/empty, update it:

   Rails.cache.delete('permissions')
   

   If it is still empty, reseed it.

#Blank screen

1. Check if you built project with correct BUILD_DOMAIN set.

2. Check that all fileds set in env.js, in opendax setup it is located under config/frontend/tower.js.

3. Check if you use compatible backend versions. (peatio, ranger, barong, applogic, finex).

#Missing data

1. Check peatioUrl and applogicUrl in env.js.

2. Check if your backend versions are compatible with project version.